On average, there are 37 claims per year per public facility, often resulting in severe consequences that lead to an average of one lawsuit every 10 days. This is revealed by the new MedMal report conducted by Marsh Italia, a global leader in insurance brokerage and risk consulting. The study analyzes approximately 13,500 claims with reporting years from 2004 to 2018, concerning 66 public and private facilities across the national territory. The 14-year analysis of healthcare also includes a sample of private healthcare and, for the first time, a section dedicated to nursing homes (RSA) caught up in the healthcare crisis due to COVID.
In terms of average payout amounts, the report highlights a total of just over €78,000 per claim, a cost that adds to, particularly in private facilities, criminal proceedings that may arise from the incidents occurring at these facilities.
The primary goal must, of course, be to PREVENT AND MANAGE potential risk situations to reduce the incidence of adverse events. However, if they do occur, it is vital for the facility to ACCURATELY CERTIFY RESPONSIBILITY AND COMPLIANCE WITH ACCREDITATION CRITERIA, protecting both patients and professionals working in the emergency room, operating room, and wards.
TapMyLife’s E-Health solutions have a significant and quantifiable impact on process efficiency and the active prevention of risks to which patients and operators may be exposed. They digitally, and thus automatically, securely, and reliably, track the correct execution of intervention and care operations regarding times, handovers, and professional figures involved in the processes.
Some concrete examples?
Starting with active patient safety modules using artificial intelligence for hospital wards and intensive care units: in this case, the system based on alerts from video streams with automatic detection of heightened movements, sitting up, or getting out of bed is an advanced tool that helps prevent concrete risk situations, giving the operator the POSSIBILITY TO INTERVENE BEFORE THE ADVERSE EVENT OCCURS.
Another important aspect of active monitoring for risk prevention, especially (but not only) in wards housing fragile patients (e.g., Alzheimer’s), is the LOCALIZATION TO PROTECT UNPROTECTED GATES for the safety of patients prone to wandering.
In TapMyLife’s OPERATING ROOM 4.0, POSITION DETECTION in the surgical pathway provides real-time accountability of the responsibility (departmental, surgical, anesthesiological) and BETTER ORGANIZATION OF SURGICAL LOGISTICS. The humanization modules included in TapMyLife’s Operating Room 4.0 solution also address what might seem a secondary aspect but is critical in the context of digital risk reduction tools: providing timely information to relatives about their loved one’s surgical pathway. Given how accurate and timely information about a patient’s surgical journey can help increase respect for the medical staff focused on patient care, it is clear that this aspect also has dual value: humanization and protection of personnel.
