Navigation, Services, and Accessibility with ‘My Campus’: The TapMyLife Solution for Universities

Every year, the prestigious Censis Foundation (Center for Social Investment Studies) publishes its ranking of Italian universities. This awaited and ritual appointment ranks universities (both public and private) based on objective and essential criteria. Increasing attention is given to the quality of services offered to students, the availability of facilities, the level of internationalization, and the effectiveness of communication and digital services.

From these premises, TapMyLife developed “MyCampus”: the TapMyLife solution designed for Italian universities.

TapMyLife’s technology enables the implementation of indoor navigation mobile applications that effectively and dynamically integrate traditional signage in universities. The app features multi-language support for foreign users and pays special attention to the concepts of humanization and accessibility, including provisions for people with disabilities.

In addition to providing location and navigation to various points of interest (classrooms, departments, libraries), the application offers an information screen collecting all useful details for users (opening hours, phone numbers, access information, accessible routes for people with mobility disabilities), translated into the user’s chosen foreign language or accessible to visually impaired individuals through talk back and voice over functionalities.

Push notifications allow for immediate communication with all or selected students within the facility, based on their profile (student, course, teacher, etc.) and location. This can be used for informational purposes, managing emergencies, or sending educational updates (e.g., classroom changes).

MyCampus also serves as an active tool for recognizing users present in a classroom to certify attendance: this information can be fully automated based on the academic schedule and student presence, and made available to third-party IT solutions.

The collected data helps provide adequate information about classroom occupancy for optimal resource management.

The solution can be integrated with academic schedules to guide students and teachers to the correct classrooms based on the study plan in the systems, allowing for dynamic management of classroom availability.

Additionally, there is a localization system called for university users in distress. This functionality, known as the “panic button,” can be activated via iOS and Android applications to trigger an alarm in the reference control room, enabling rapid visualization on a map of the alarm’s origin.