The patient transfer system within a hospital involves various professionals (Doctors, Specialists, Nurses) with different roles and responsibilities, depending on the organizational structure and patient risk class. According to Eherenwert’s classification, in-hospital patient transport from emergency departments or wards to operating rooms and other diagnostic or consulting services must be provided 24/7 by a team of healthcare operators coordinated by the Health Professions Service Management and a team consisting of either nurses or one nurse and one doctor, based on the patient’s risk class.
It is evident that transport services are a crucial part of patient management and must be carefully monitored. Numerous recommendations from the Ministry of Health and corresponding procedures implemented by hospitals underscore this importance.
Optimizing and automating the call procedures can significantly enhance this critical process in hospital logistics. TapMyLife has developed a solution for OPTIMIZING PATIENT TRANSPORT THROUGH AUTOMATED CALL SYSTEMS, which includes:
- Management of Transport Operator Calls: Streamlining how transport requests are handled.
- Management of Patient Check-Out and Check-In Processes: Overseeing the operational missions and patient transitions.
- Utilization of Operator Locations: Optimizing routes and activities based on real-time locations.
The transport operator’s mission is managed via smartphone, which includes handling mission queues, specific transport requests, and providing OPTIMIZED ROUTE INDICATIONS based on needs. The automated call system through the web platform includes managing available and engaged operators, handling escalations in case of no response, managing operator rotation, and complete integration with department IT systems.
EMERGENCY MANAGEMENT is ensured and streamlined through priority management applications, emergency activity management, reserved operators for emergencies, and localized rescue calls during transport.
This solution, developed by TapMyLife, addresses a real need and significantly impacts the management of this delicate aspect of patient care.
