Patient transportation often represents a potentially critical aspect in the daily management of healthcare facilities. This occurs dozens of times each day during routine care and therapeutic procedures or in emergency conditions; sometimes in confined spaces, without patient cooperation, or with difficulties in handling due to clinical conditions. What may seem trivial to those not involved hides numerous pitfalls. Firstly, proper planning of the ‘transport’ flow, as well as the deployment of staff who can most easily be involved in the ‘transport mission’ due to reasons of proximity or the complexity of the operation, is crucial.
The computerized management of patient transport requests within healthcare facilities (or clinics), developed and successfully implemented in various facilities by TapMyLife, schedules and manages transport requests among on-duty staff through entry into a dedicated platform, automatically opening and closing transport missions.
The features of managing transport operator calls, patient check-out and check-in processes, and operational missions, along with the use of operator locations for optimizing routes through integration with indoor navigation and activity tracking, and automation of calling procedures, make a crucial hospital logistics process extremely effective.
The TapMyLife Solution is accessible via Android smartphones through the dedicated app and on web browsers (Google Chrome) via a simple web portal.
The app is provided to transportation staff, while the web page is used by Control Room operators, if present, or by service managers.
The entire process is fully computerized, significantly enhancing transport organization dynamics and, consequently, the efficiency of hospital logistics.
