RSA, new organizational model and better perception of excellence

Sicurezza pazienti anziani in RSA

We have all been profoundly affected by the news coming from Residential Care Facilities (RSAs) over the past year. The imminent vaccination plans certainly bring a sigh of relief and give us hope that the future for both the patients and the operators who face the daily complexities of these facilities can experience a moment of renewal. These important and delicate institutions can embark on a virtuous path of technological modernization to provide increasingly refined and advanced guarantees and services to residents and their families.

From various analyses conducted by the most authoritative national and international research organizations on this matter, some common macro indicators of care quality emerge, particularly linking events to the profiles of the people assisted. The various indicators, based on the types of events analyzed, reflect the quality of the service provided and the necessary procedures to implement corrective measures for processes at risk of critical issues.

The expected results from this analysis can be summarized as follows: a) Improvement in staff attentiveness, sometimes forced to work overly demanding shifts given the complexity of the patients under care; b) Overall improvement in organizational procedures and the quality of some services offered; c) Necessary reduction in costs due to inefficiencies that sometimes lead to predictable errors; d) General improvement in the perceived attentiveness of the patient; e) Reduction in accidental events (such as wandering and falls).

How can we intervene to achieve these important objectives for the patients and residents of nursing homes and more generally, RSAs?

TapMyLife has developed some solutions capable of providing concrete tools for the management of these facilities and improving quality indicators through proactive monitoring of potential risk situations and optimizing the available equipment. The TapMyLife system, highly parameterized and designed to ensure the highest level of care even in the most critical wards, is therefore defined on the basis of an innovative concept of ACTIVE PATIENT SAFETY, which guarantees timely intervention in potentially critical situations while ensuring more efficient management of human resources and the movements of operators within the RSA.

Monitoring of unguarded areas is another essential element for patient safety. The multichannel alarm system with complete traceability of information for each event, customizable for each patient, acts as a sort of technological guardian angel for the most vulnerable patients. The risk of wandering and the risk of falls are monitored in real-time by a TapMyLife-certified system of wearable sensors and an economical, standard, and easy-to-install detection network.

These are just some examples of how technology can become a tool for preventing adverse events that, in situations of vulnerability, can lead to critical consequences that must be avoided at all costs. For this reason, we are convinced that an organizational model can only be truly effective if accompanied by technologically advanced tools that can help management and care personnel PREVENT risks and intervene in processes to highlight a better perception of the many excellences of this very important healthcare sector.