Being greeted with a welcome message in your own language upon entering the airport area and being guided and informed step by step by a proximity navigator directly on your smartphone to quickly reach check-in, security, boarding, and services.
Some might call it a “lofty flight,” but this is exactly what TapMyLife has achieved with “Airport Angel,” their indoor navigation solution dedicated to airport facilities.
TapMyLife helps passengers navigate to key points of interest quickly using a high-impact, highly visible solution. It is an essential tool for guiding users through the airport, streamlining check-in, payment, security checks, gate access, queue management, and boarding, and supporting staff in both routine and exceptional activities.
The solution features an informative screen for gathering useful information (flight departure and arrival times, phone numbers, access details) and the potential for integration with service booking functionalities and existing applications.
As with all TapMyLife solutions, special attention has been given to accessibility, including differentiated paths for users with reduced mobility and voice feedback (Talk-back and Voice-over) for blind and visually impaired users.
The application is natively multilingual: it enriches and complements static signage by following and informing travelers step by step throughout their airport journey from parking to boarding. It ensures rapid communication with users based on their profile (passengers/airport staff) and location for managing emergencies or service communications, such as gate changes.
It is a simple, cost-effective, and innovative infrastructure for supporting passengers, visitors, and airport personnel that requires no structural intervention (such as masonry, electrical systems, network, Wi-Fi) and works even without any connectivity. It provides utilities such as parking situation with car position saving, customizable reminder checklists, crucial security features like anti-lost child security, and a geolocated panic button for travelers, staff, and emergency teams.
If needed, the solution can seamlessly integrate with existing applications to preserve investments and add functionality and services for users. Autonomous content maintenance via a user-friendly web interface keeps the application updated with frequent (even temporary) changes typical of airports.
With TapMyLife, airport users thus have an additional tool to enjoy their journey, whether for leisure or business, leaving behind minor and major worries thanks to the implementation of offered services.
