Ansa
An app makes Policlinico di Sant’Orsola in Bologna an ‘Easy Hospital’
The app allows users to locate the emergency room, various departments, and parking areas; it provides virtual guidance from the moment of booking a service to the day of the appointment in the clinic. It includes features such as suggestions for the nearest automatic payment kiosk, assignment of a queue number for the waiting room to avoid lines at check-in, and the ability to receive a confirmation message when the doctor is called.
So far, 14,000 people have downloaded the app, and around 400 use it daily. “A concrete example that aligns with our belief that caring means first and foremost providing the best possible welcome to patients,” adds the general director of IRCCS, Chiara Gibertoni. “We aim to extend this application,” concludes the regional assessor for the Digital Agenda, Paola Salomoni, “to other hospitals and beyond the healthcare sector.”
Link to Original Article: https://www.ansa.it/sito/notizie/cronaca/2023/05/29/unapp-rende-il-santorsola-di-bologna-easy-hospital_b6a2b6d1-f850-47a9-8ca0-b0ed79f36a31.html
Adnkronos
An app makes Policlinico di Sant’Orsola in Bologna ‘Easy Hospital’
Guiding and orienting patients through their visit to Policlinico di Sant’Orsola in Bologna is the goal of ‘Easy Hospital’, the new app developed by Engineering, a leader in digitalizing processes for businesses and public administrations, to streamline user access to the healthcare services offered at the hospital.
According to a statement, the solution—developed in collaboration with the Policlinico, the Emilia-Romagna Region, and the technology partner Tap My Life—integrates digital services (such as booking, queue management, and payments) with the physical environment (such as kiosks, waiting rooms, and clinics). This creates a seamless, hybrid experience that ensures fluid transitions between digital and physical interactions.
Link to Original Article: https://www.adnkronos.com/al-santorsola-arriva-easy-hospital-lapp-che-guida-i-pazienti-nelle-visite_20E1bRXIJLqhYUvy9lzOm5?refresh_ce
Regione Emilia-Romagna
An app makes Policlinico di Sant’Orsola in Bologna ‘Easy Hospital’
Pilot program launches at IRCCS Policlinico Sant’Orsola
Easy Hospital: A New App Simplifies Navigation at Policlinico Sant’Orsola
Easy Hospital is a smartphone application developed by the Emilia-Romagna Region designed to guide citizens smoothly and intuitively through the spaces of the Sant’Orsola university hospital complex.
The app is not limited to hospitals; its potential applications are numerous. Any space hosting public services can be equipped to enable online navigation, and the Region aims to promote this direction.
How the App Works
The app allows for free search capabilities, providing access to a map, and locating the emergency room, departments, and parking areas. Its most advanced features come into play with navigation guidance. When a citizen has booked an appointment at the hospital via the CUP (Centralized Booking Office), they receive a text message with a reminder and a link. By clicking on the link, the app opens and shows the location of the appointment and the fastest walking route to get there.
Link to Original Article: https://salute.regione.emilia-romagna.it/easy-hospital
Key4biz
Easy Hospital: Enhancing Navigation at Policlinico Sant’Orsola
The Easy Hospital app supports users from the moment they enter the facility until they reach their designated department, offering interactive maps and voice-guided navigation.
Developed by Engineering, Easy Hospital aims to simplify access to healthcare services within the Policlinico Sant’Orsola complex in Bologna. This solution, created in collaboration with the Policlinico, the Emilia-Romagna Region, and the technology partner Tap My Life, integrates digital services, creating seamless, hybrid experiences that bridge the digital environment with the physical space where services are located.
The app, available for free on both iOS and Android, is constantly updated and guides patients through their entire visit: from SMS confirmation of their appointment to route tracking within the hospital complex, payment of fees, and alert notifications when it is time for their appointment. The check-in process is automated: upon entering the building, users are recognized, make any necessary payments, and receive a number for their turn in the waiting room.
Link to Original Article: https://www.key4biz.it/engineering-presenta-easy-hospital-lapp-che-guida-gli-utenti-allinterno-del-policlinico-di-santorsola-di-bologna%EF%BF%BC/447971/
Il resto del carlino
Sant’Orsola Hospital in Bologna: An App to Navigate and Reduce Waiting Times
“We are a city within a city, and as soon as people see a white coat or someone with a badge in our pathways, they immediately ask for directions to orient themselves.
This app simplifies and enhances the experience of using healthcare services for those who visit our IRCCS every day,” says Chiara Gibertoni, General Director of Sant’Orsola, introducing the Easy Hospital app, a free application developed by the Region in collaboration with the Policlinico.
So far, approximately 14,000 users have downloaded the app, with about 9,000 people using it monthly, and 300 daily.
The Sant’Orsola complex spans about one kilometer from Via Palagi to Viale Ercolani, covering 7 hectares of green space. It includes 32 buildings, 23 of which are dedicated to healthcare and research activities, 80 operational units, and serves around 20,000 people, including users and visitors.
Original Article Link: https://www.ilrestodelcarlino.it/bologna/cronaca/ospedale-sant-orsola-bologna-app-g784pc6h
Bolognatoday
Healthcare: Introducing the “Easy Hospital” App – Pilot Launch at Sant’Orsola
Easy Hospital is the latest app developed by the Emilia-Romagna Region to facilitate access to healthcare services and beyond.
Developed in collaboration with Sant’Orsola, Easy Hospital is a smartphone application set to debut with a pilot program at the Policlinico.
The app serves as a free, updated guide that helps citizens navigate the hospital’s extensive grounds, spanning over 1 km with 7 hectares of green space, 32 buildings (23 dedicated to healthcare and research activities), 80 operational units, and approximately 20,000 people including users and visitors.
Details on its functionality and services were presented by Raffaele Donini and Paola Salomoni, the Regional Health Policy and Digital Agenda Assessors, respectively, along with Chiara Gibertoni, General Director of IRCCS Azienda Ospedaliero-Universitaria di Bologna. Also present were Francesco Raphael Frieri, General Director for Resources, Europe, Innovation, and Institutions of the Region, and Luca Capitani, Director of ICT at IRCCS Policlinico di Sant’Orsola.
Original Article Link: https://www.bolognatoday.it/cronaca/app-easy-hospital-sant-orsola.html
Policlinico Sant’Orsola
Discover Your Way at the Policlinico
After booking a healthcare appointment, the app guides patients to their designated clinic. Additionally, it provides a ticket number for queue management and interacts with healthcare professionals. A voice-guided feature can assist with navigation.
Today, the app was presented in a press conference. The presentation was made by Raffaele Donini and Paola Salomoni, the Regional Assessors for Health Policy and Digital Agenda, respectively, along with Chiara Gibertoni, General Director of IRCCS Azienda Ospedaliero-Universitaria di Bologna. Also present were Francesco Raphael Frieri, General Director for Resources, Europe, Innovation, and Institutions of the Region, and Luca Capitani, ICT Director at IRCCS Policlinico di Sant’Orsola.
How the App Works:
The app offers a free search feature, allowing users to access a map and locate emergency services, departments, and parking areas. The most advanced features include navigation assistance. Here’s how it works: After booking an appointment through the hospital’s CUP system, the patient receives an SMS with a reminder and a link. Clicking on the link opens the app, which then shows the location of the clinic where the patient is expected and provides the quickest walking route to reach it.
Original Article Link: https://www.aosp.bo.it/it/content/scopri-dove-al-policlinico
lavocedeimedici
Introducing “Easy Hospital”: The App That Welcomes, Guides, and Assists Patients at Sant’Orsola in Bologna
Easy Hospital is the new app developed by Engineering, a leader in digitizing processes for businesses and public administrations, to facilitate user access to healthcare services at the Policlinico di Sant’Orsola in Bologna.
Created in collaboration with the Policlinico, the Emilia-Romagna Region, and technology partner Tap My Life, this solution integrates digital services (CUP, queue management, payments) to create seamless, hybrid experiences that bridge the physical environment (kiosks, waiting rooms, clinics) where services are provided.
Available for free on iOS and Android, the app is continuously updated and guides patients step-by-step through their visit journey: from SMS confirmation of the appointment to navigation within the hospital complex, ticket payment, and entry to the clinic, where the patient will receive an alert when it’s time for their visit.
Even check-in is automated: upon entering the pavilion, the user is recognized, makes any necessary payments, and receives a number for their turn once they reach the waiting area.
Original Article Link: https://www.lavocedeimedici.it/2023/05/29/nasce-easy-hospital-lapp-che-accoglie-orienta-e-guida-i-pazienti-del-santorsola-di-bologna/
Sanità informazione
Easy Hospital: The App That Guides Patients Through Their Visits
Orienting and guiding patients through their visit journey at the Policlinico di Sant’Orsola in Bologna is the goal of “Easy Hospital,” the new app developed by Engineering, a leader in process digitization for businesses and public administrations. This app aims to facilitate user access to healthcare services offered within the hospital complex.
The solution, created in collaboration with the Policlinico, the Emilia-Romagna Region, and technology partner Tap My Life, integrates digital services (CUP, queue management, payments) to create seamless, hybrid experiences that bridge the physical environment (kiosks, waiting rooms, clinics) where these services are provided.
Original Article Link: https://www.sanitainformazione.it/salute/easy-hospital-lapp-che-guida-i-pazienti-nelle-visite/
Sanità digitale
Easy Hospital: Simplifying Visits at Policlinico di Sant’Orsola in Bologna
Easy Hospital is the new app developed by Engineering, a specialist in process digitization for businesses and public administrations, aimed at facilitating user access to healthcare services offered within the Policlinico di Sant’Orsola in Bologna.
The solution, created in collaboration with the Policlinico, the Emilia-Romagna Region, and technology partner Tap My Life, integrates digital services (CUP, queue management, payments), creating seamless, hybrid experiences that bridge the physical environment (kiosks, waiting rooms, clinics) where these services are provided.
Available for free on iOS and Android app stores, the app is always up-to-date and guides patients step-by-step through their visit: from SMS confirmation of the appointment to tracking the route within the hospital complex, from ticket payment to entering the clinic, where patients receive an alert when it’s their turn.
Even the check-in process is automated: upon entering the building, the user is recognized, makes any necessary payments, and receives a number for when they are called in the waiting room.
Original Article Link: https://www.sanita-digitale.com/in-evidenza/easy-hospital-piu-semplici-le-visite-al-policlinico-di-santorsola-di-bologna/
Salute
Trial Launch at IRCCS Policlinico Sant’Orsola
Easy Hospital is a smartphone application developed by the Emilia-Romagna Region aimed at providing simple and intuitive navigation for citizens moving through the Sant’Orsola university hospital complex.
Easy Hospital is one of the “Enhanced Services” outlined in the Emilia-Romagna Region’s Digital Agenda for the 2020-2025 period.
The application’s scope extends beyond hospitals, as its potential applications are broad: any public service space can be equipped to enable online guidance, with the Region’s goal being to drive this initiative forward.
Original Article Link: https://salute.regione.emilia-romagna.it/easy-hospital
