Politecnico di Milano, Observatory on Digital Innovation in Healthcare – Innovation Award

ULSS 3 Awarded for Citizen Services with the MyHospital Serenissima App Developed by TapMyLife

The ULSS 3 Serenissima, with its “MyHospital Venezia” app, has been recognized among the top ten healthcare facilities in Italy for its use of new technologies by Politecnico di Milano. The final event for the “Digital Innovation in Healthcare 2017” Award took place in Milan on Thursday. At this event, the app, which allows users to navigate inside the Angelo Hospital guided by their smartphone, was ranked among the top ten projects from across Italy and achieved second place in the “Citizen Services” category.

“MyHospital Serenissima,” developed for ULSS 3 by TapMyLife, guides citizens through the hospital’s departments, services, and various clinics to quickly reach points of interest. The application, which follows the logic of GPS navigation systems, is accessible from smartphones and operates even without an internet connection. It also provides information about the healthcare organization’s locations, hours, and services offered. In February, the app was launched at the Angelo Hospital in Mestre, identifying 350 points of interest as potential destinations for users and visitors, and installing 700 sensors to cover various floors of the facility. The project will soon be extended to the Venice hospital location.

The award, established by the Observatory on Digital Innovation in Healthcare, recognizes institutions that demonstrate the ability to use modern digital technologies as a lever for innovation and improvement in the healthcare sector. “The ten finalist projects,” explained Cristina Masella, scientific director of the observatory, “represent examples of best practices in the use of digital technologies in healthcare, often based on the use of the internet, apps, and social media, which are increasingly part of the daily life of doctors and patients. The benefits of digital technologies for healthcare are clear, from saving time and money to increasing the quality of the services offered, benefiting not only healthcare facilities but also patients, who are increasingly at the forefront of the care process.”