Treating these two elements as completely separate aspects within healthcare facilities leads to the inefficiencies we are all too familiar with.
The healthcare component has inevitably been involved (sometimes overwhelmed) by managerial aspects, starting with performance management (waiting lists, resource management). Therefore, it is necessary that the managerial aspects of clinical processes are increasingly handled through automated tools that are as integrated as possible into organizational workflows.
Those who drive and manage process innovation must strive to look beyond existing solutions, seeking out experiences that identify opportunities adopted in other sectors, starting with the industrial sector, where the 4.0 revolution has reached full maturity.
