In the complex healthcare world, a frequently underestimated but increasingly critical element in hospital operations is the management of patient transport missions. Different types of transport are burdened by various factors that can significantly impact the proper management of healthcare workflows due to heterogeneous elements.
Some examples?
The elongation of routes within the hospital and its pavilions due to non-optimized transfer management significantly affects the timing of the transport itself. Communication, if not tracked, leads to delays in transfer times from the moment of patient pickup. It’s important to note that the risk of developing complications, particularly during transport to intensive care areas, is directly proportional to the time spent.
Even intra-hospital transport presents its challenges, as it often involves moving unstable patients from emergency areas to inpatient units and diagnostic services.
The computerized management of patient transport requests within hospitals (with potential extension to tracking extra-hospital transports), as developed and successfully implemented by TapMyLife in various facilities, schedules and manages transport requests among on-duty operators. This is achieved through a dedicated platform, which automatically opens and closes transport missions.
The functionalities for managing transport operator calls, patient check-out and check-in processes, and operational missions, the use of operator location for optimizing routes through integration with indoor navigation, and automation of calling procedures make this a highly effective solution for a crucial aspect of hospital logistics.
The TapMyLife Patient Transport Management Solution is accessible via an Android smartphone app and through a simple web portal (Google Chrome). The app is provided to transport staff, while the web page is used by control room operators, if present, or service managers.
With TapMyLife, the entire process is computerized, significantly enhancing transport organization dynamics and, consequently, hospital logistics efficiency. The importance of having data to analyze and optimize operator activities is strikingly clear. Digital healthcare means providing easy-to-use solutions and measurable data to increase the effectiveness of hospital operations. The results are immediately tangible in terms of process efficiency, and the return on investment is measurable in economic and organizational terms. However, allow us one final consideration, perhaps the most important from an ethical standpoint: What are the consequences of unstructured hospital transport management on patient stress and health conditions?
