The Company
The Provincial Health Authority (ASP) of Cosenza is a significant healthcare facility located in the Calabria region of Italy. It is responsible for managing and providing healthcare services throughout the provincial territory of Cosenza.
The ASP of Cosenza is organized into various operational units that cover a wide range of healthcare services. The facility is divided into health districts, each serving a specific geographical area of the province of Cosenza. The main districts include:
- Cosenza District
- Rende District
- Paola District
- Rossano District
- Castrovillari District
ASP Cosenza consists of:
8 Departments:
- Department of General Medicine and Pediatrics;
- Department of Specialized Outpatient Services;
- Department of Hospitals and Emergency Services;
- Department of Preventive Services;
- Department of Mental Health;
- Department of Services for the Elderly and Disabled;
- Department of Maternal and Child Health;
- Department of Veterinary Services.
The Solution
TapMyLife has provided a solution of indoor navigation within the facility, enabling visitors to use a smartphone application to move quickly and accessibly in the public areas of the structure.
The solution is capable of significantly improve the overall accessibility of the facility, addressing to both autonomous users who need a quick and reliable tool to reach service points and individuals with visual, motor, and linguistic disabilities, who can be guided with vocal feedback along paths tailored to their needs.
The possibility of viewing all the useful information on the application (opening hours, telephone numbers, access methods and facilitated routes) significantly lightens the reception flow, leading to a substantial improvement in the user experience within the structure hospital.
