The Company
The Territorial Social Health Company Santi Paolo e Carlo (ASST SSPC) is a public health company of the Lombardy Region that primarily provides services included in the Essential Levels of Care (LEA), both hospital and territorial, on behalf of the Regional Health System (SSR).
Hospital Facilities
The Company includes two Hospital Centers, San Paolo and San Carlo, whose mission is strongly oriented towards the care of patients who access the two Emergency Rooms (classified as Level I Emergency Departments). These centers serve as a precise and irreplaceable point of reference for the western and southern areas of the Milan metropolis.
The Facilities
With over 150,000 emergency services per year, the ASST ranks at the top of the regional Emergency and Urgency Network Hospital Structures.
Equally significant is the volume of patients at the two entire Hospital Centers, considering the more than 400 beds occupied daily for emergency admissions.
The Solution
Indoor Navigation
TapMyLife has provided a solution of indoor navigation within the facility, enabling visitors to use a smartphone application to move quickly and accessibly in the public areas of the structure.
The solution is capable of significantly improve the overall accessibility of the facility, addressing to both autonomous users who need a quick and reliable tool to reach service points and individuals with visual, motor, and linguistic disabilities, who can be guided with vocal feedback along paths tailored to their needs.
The possibility of viewing all the useful information on the application (opening hours, telephone numbers, access methods and facilitated routes) significantly lightens the reception flow, leading to a substantial improvement in the user experience within the structure hospital.
Operating Room
TapMyLife has provided a solution for detecting automatically of logistical times for surgical patients, not only within the complete operating block flow (filter, operating rooms, preoperating/recovery room) but also during the exit and return phases to the ward.
The system, based on wired antennas and a wearable bracelet for the patient, can be integrated with major surgical clinical record software and allows for:
- To provide a measurement tool that helps the optimization process by identifying opportunities and critical issues in the processes;
- To offer a solution for managing logistical operations integrated with real processes and automated communication systems.
